Frequently Asked Questions


  • What are your business hours?

    We operate within normal weekly business hours- 9:00 am to 5:00 PM- Monday through Friday.  

  • Do you communicate directly with my clients?

    Yes — via email only.


    Many agents prefer that I assist with scheduling, reminders, and updates to streamline the process. You will always be copied on communication, and you remain the primary relationship holder.

  • Can you take over a file that is already under contract?

    Absolutely. Whether it’s day one or mid-transaction, I can step in and stabilize the process quickly.

  • How do you keep me updated?

    You receive weekly file updates outlining the status of every transaction, along with deadline tracking and proactive reminders. You’re never left guessing.

  • What happens if a transaction terminates?

    There is no fee if a file does not close.

    I am only paid after closing.

  • Why use a transaction coordinator?

    Because your highest-value activities are prospecting, negotiating, and serving clients — not chasing signatures and monitoring timelines.


    On average, a single transaction can require 15–20 hours of administrative management. My role is to give that time back to you.

  • What is still my responsibility as the agent?

    You remain responsible for negotiations, inspections, client advisement, and broker-required disclosures.

    If documents need specific language, you provide the wording — I handle the drafting and execution.

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